We are Singapore and Hong Kong based Fintech that has been providing cross border payment services and solutions throughout the Asia Pacific region for over 17 years. We have a regional team of over 80 people situated across 3 distinct operation jurisdictions.
A role with Pay2Home represents an opportunity to join a unique Fintech licensed and regulated by the Monetary Authority of Singapore and the Customs and Excise Department of Hong Kong and placed as one of Singapore's top 1000 SMEs for the past 2 years. We develop and deploy our own market leading technology and have a proven track record of consistent, successful execution.
We are looking for highly motivated individuals to join our fast growing and dynamic marketing team and add value to our business.
Singapore Based Positions
Customer Service Officer
Responsibilities
Demonstrate how customers can send money using our services or assist customers requiring help
Provide complete information about our products and services
Generate customer interest in our products and services
Manage of all aspects of customer enrolment process
Be part of the marketing team to achieve the conversion and transaction targets
Collect feedback from customers on our products and escalate them as soon as information is acquired
Follow up on enquiries and sales opportunities
Provide the first point of contact for customers
Monitor competitor's activities and evaluate marketing events
Carry out customer surveys to understand demand and manage brand positioning
Manage & maintain the retail service standards
Requirements
Able to work independently
Initiative
Highly motivated
Excellent communication skills
Committed and be knowledgeable in our range of products and services
Customer service and sales oriented
Proactive in initiating conversation with potential customers to promote our products and create interest
Willing to work on Weekends & Public holidays
Willing to travel to different event locations
Benefits
Generous incentives
Allowances
Why Join Us?
Outstanding career advancement opportunities await our staff
We encourage adaptability to our company's learning culture to improve and enhance our employees in work & personal life
We practice vibrant and energetic office culture
To be part of a dynamic multicultural team
Opportunity to work with cutting-edge technology and an innovative company with a great future and rapid growth objectives
Attractive salaries that commensurate with work experience
Interested candidates with the above qualifications kindly fill in the form below.
Marketing Event Officer ‐ Part time
Responsibilities
Generate customer interest in our products and services
Provide complete information about our products and services
Demonstrate how customers can send money using our services or assist customers requiring help
Be part of the marketing team to achieve the conversion and transaction targets
Collect feedback from customers on our products and escalate them as soon as information is acquired
Regularly interact with retail managers to receive information and updates about marketing events
Provide the first point of contact for customers
Monitor competitor's activities and evaluate marketing events
Carry out customer surveys to understand demand and manage brand positioning
Requirements
Highly motivated, outgoing individual to work on on-going marketing projects with our team
Excellent communication skills
Proactive in initiating conversation with potential customers to promote our products and create interest
Committed and be knowledgeable in our range of products and services
Well-presented and groomed
Customer service and sales oriented
Willing to work on Weekends & Public holidays
Willing to travel to different event locations
Benefits
Generous incentives
Allowances
Why Join Us?
Outstanding career advancement opportunities await our staff
We encourage adaptability to our company' s learning culture to improve and enhance our employees in work & personal life
We practice a vibrant & energetic office culture
To be part of a dynamic multicultural team
Opportunity to work in an innovative company with a great future and fast growth objectives
Interested candidates with the above qualifications kindly fill in the form below.
Marketing Intern ‐ Full time
Pay2Home have an exciting opportunity for an energetic individual who is keen to gain valuable business/marketing experience within a dynamic successful fintech.
The role is diverse and will work directly with senior management in some project/programmes offering the incumbent fantastic exposure within the group.
Applicants should be self-starters with strong initiative, innovational ideas and lateral thought processes.
Responsibilities
Support Marketing manager with marketing program execution
Support Marketing manager in developing marketing ideas for forward program
Understanding and use of digital marketing platforms in supporting business development and optimising customer/target reach
Supporting marketing manager with tracking and reporting on marketing initiatives
Be part of the marketing team to achieve the conversion and transaction targets
Monitor competitor's activities and evaluate marketing events
Carry out customer surveys to understand demand and manage brand positioning
Requirements
Able to work independently
High level of initiative and innovational skills and be highly motivated
Excellent communication skills
Customer service and sales oriented
Desirable Qualities
Multi Lingual
Benefits
Generous incentives
Allowances
Why Join Us?
Outstanding career advancement opportunities await our staff
We encourage adaptability to our company' s learning culture to improve and enhance our employees in work & personal life
We practice a vibrant & energetic office culture
To be part of a dynamic multicultural team
Opportunity to work in an innovative company with a great future and fast growth objectives
Attractive salaries commensurate with work experience
Interested candidates with the above qualifications kindly fill in the form below.
Technical Customer Service Concierge Position ‐ Part time
Pay2Home have an exciting opportunity for an energetic individual who is keen to gain valuable business/customer service and technical experience within a dynamic successful fintech. The role is diverse and will work directly with senior outlet management staff offering the incumbent fantastic exposure within the group. Applicants will be trained in systems and processes and expected to be well versed in all facets of our digital platforms.
Responsibilities
Generate customer interest in our products and services
Provide complete information about our products and services
Demonstrate how customers can send money using our digital services and/or assist customers requiring help
Be part of the marketing team to achieve the conversion and transaction targets
Collect feedback from customer on our products and escalate them as soon as information is acquired
Regularly interact with retail managers to receive information and updates about marketing events
Provide the first point of contact for customers
Requirements
Highly motivated, outgoing individual to work on on-going marketing projects with our team
Excellent communication skills
Proactive in initiating conversation with potential customers to promote our products and create interest
Well-presented and groomed
Customer service and sales oriented
Willing to work on Weekends & Public holidays
Willing to travel to different event locations
Desirable Qualities
Multi Lingual
Benefits
Generous incentives
Allowances
Why Join Us?
Outstanding career advancement opportunities await our staff
We encourage adaptability to our company' s learning culture to improve and enhance our employees in work & personal life
We practice a vibrant & energetic office culture
To be part of a dynamic multicultural team
Opportunity to work in an innovative company with a great future and fast growth objectives
Attractive salaries commensurate with work experience
Interested candidates with the above qualifications kindly fill in the form below.
Hong Kong Based Positions
Customer Service Officer Positions – Full time and Part Time
Responsibilities
Demonstrate how customers can send money using our services or assist customers requiring help
Provide complete information about our products and services
Generate customer interest in our products and services
Manage of all aspects of customer enrolment process
Be part of the marketing team to achieve the conversion and transaction targets
Collect feedback from customers on our products and escalate them as soon as information is acquired
Follow up on enquiries and sales opportunities
Provide the first point of contact for customers
Monitor competitor's activities and evaluate marketing events
Carry out customer surveys to understand demand and manage brand positioning
Manage & maintain the retail service standards
Requirements
Able to work independently
Highly motivated and able to demonstrate initiative
Excellent communication skills
Customer service and sales oriented
Proactive in initiating conversation with potential customers to promote our products and create interest
Willing to work on Weekends (Sundays are mandatory) & Public holidays
Willing to travel to different event locations
Desirable Qualities
Multi Lingual (especially Bahasa)
Benefits
Generous incentives
Allowances
Why Join Us?
Outstanding career advancement opportunities await our staff
We encourage adaptability to our company's learning culture to improve and enhance our employees in work & personal life
We practice vibrant and energetic office culture
To be part of a dynamic multicultural team
Opportunity to work with cutting-edge technology and an innovative company with a great future and rapid growth objectives
Attractive salaries that commensurate with work experience
Interested candidates with the above qualifications kindly fill in the form below.
