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Currently, Pay2Home customers can send money from Singapore and Hong Kong.
Here's a list of all the countries you can send money to with Pay2Home. We are constantly expanding our network, please drop an email to customerservice@pay2home.com if there is a country that you would like to send funds to that we do not yet cover.
- Australia
- Bangladesh
- China
- EuroZone
- Hong Kong, SA
- India
- Indonesia
- Malaysia
- New Zealand
- Philippines
- Sri Lanka
- Thailand
- United Kingdom
- Vietnam
You can send money using.
- Pay2Home Mobile application
- Pay2Home Money Transfer Machines
- Pay2Home Online
Or by visiting a Pay2Home outlet
There are different operating hours for each channel as follows:
Service Channels | Operating Hours |
---|---|
Counter service at outlets | Click here for operating hours across outlets |
Money Transfer Machines (MTMs) | 24 hours daily |
Pay2Home Mobile application | 24 hours daily |
Online | 24 hours daily |
Premier service | 9am to 6pm Mondays to Fridays (excluding public holidays) |
Please note that while you may create a transaction outside operating hours using digital channels, the transaction will only be processed once payment is received.
If Pay2Home receives your funds before 11am then the following delivery times
Country | Service | Delivery Time |
---|---|---|
Australia | Bank Transfer | 1-2 Business Days |
Bill Payment | 1-2 Business Days | |
Bangladesh | Bank Transfer | 2 Business Days |
Collection | Same day by 12.30pm (Payment to be received before 11am) | |
China | Bank Transfer | 1-2 Business Days |
Europe | Bank Transfer | 1-2 Business Days |
Hong Kong | Bank Transfer | 1-2 Business Days |
India | Bank Transfer | 1-2 Business Days |
Indonesia | Bank Transfer | 1-2 Business Days |
Collection | 1-2 Business Days | |
Express Service (Below IDR25 million) | Immediate delivery for payments made over Pay2Home counters, through cash, eNETS or NETS Bank Card For other payment methods, 30 minutes upon confirmation of receipt of payment. Note: Cleared payment must be received by 5pm daily | |
Malaysia | Bank Transfer | 1-2 Business Days |
New Zealand | Bank Transfer | 1-2 Business Days |
Philippines | BDO Bank Transfer and Collection MLHuillier Collection Cebuana Huillier Collection | Immediate delivery for payments made over Pay2Home counters, through cash, eNETS or NETS Bank Card For other payment methods, 30 minutes upon confirmation of receipt of payment Note: Cleared payment must be received by 5pm daily |
Bank Transfer (Other Banks) | 1-2 Business Days | |
Door to Door (Metro Manila) | 1-2 Business Days | |
Door to Door (Provincial) | 1-3 Business Days | |
Bill Payment | 1-2 Business Days | |
Sri Lanka | Bank Transfer | 1-3 Business Days |
Collection | 1-3 Business Days | |
Thailand | Bank Transfer | 1-2 Business Days |
United Kingdom | Bank Transfer | 1-2 Business Days |
Vietnam | Bank Transfer | 1-2 Business Days |
Collection | 1-2 Business Days | |
Door to Door | 1-5 Business Days |
Pay2Home cannot commence the transfer of funds until we receive your payment. Service times reflect the amount of time taken once we receive your funds.
When creating a standing order, you need to be alert to changes in service times and rates as a result of weekends or public holidays in either the sending or receiving country. If you are creating a standing order that falls during a public holiday, you may need to allow extra time for the payment delivery. The actual rate available may be generated on the next working day. Please be aware, that if the holiday falls next to a weekend, the next working day may be in three- or four-days’ time, which could result in a substantial change from the original indicative rate seen on the homepage.
Description of delivery services:
- Bank Transfer: Pay2Home will credit your funds directly to an existing account with any bank in the destination country.
- Bill Payment: Pay2Home will credit your funds directly to the designated billing organisation.
- Collection: Pay2Home can arrange to have your funds available for collection through its collection banks and agents. You will need to specify your beneficiary details and ensure they produce a valid Identification Document at the point of collection.
- Door to door: Pay2Home will deliver your funds directly to a specified beneficiary at an agreed address in the destination country. Funds will be delivered in cash on production of a valid Identification Document.
Table 6 reflects the transfer time for your funds to reach our account via the different modes of payment.
Type of payment methods | Time taken for transfer to Pay2Home |
---|---|
Bank Transfer (DBS/POSB) | Immediate *Reconciliation of funds by Pay2Home happens between 9am to 5pm daily. |
Bank Transfer (non-DBS - Using FAST service for transfers under SGD200,000) | Immediate *Reconciliation of funds by Pay2Home happens between 9am to 5pm daily. |
Bank Transfer (Other banks using normal service) | 3 business days |
PAYNOW to UEN 200720719MTDG | Immediate *Reconciliation of funds by Pay2Home happens between 9am to 5pm daily. |
QR Code | Immediate |
NETS or NETS Bank Card | Immediate |
Pay2Home Wallet | Immediate |
Cash over counter at outlets or Money Transfer Machines (MTMs) | Immediate |
Cash over counter at 7-Eleven outlets | Immediate |
Cheque (To be deposited by 2pm into DBS Cheque Box on business days) | Next Business Day after 2pm |
Pay2Home offers 8 payment methods. The availability of payment options is subject to the channel used to create your transaction.
- Bank Transfers
You can pay via internet bank transfer or over the counter at your bank. When you select to pay by bank transfer, you will be provided with our bank account information. Please specify your Membership Number as the payment reference during transfer for faster and smoother processing. For payment via internet bank transfer, please choose to transfer using FAST. - PayNow to UEN (Only available in Singapore)
You can pay through PAYNOW to our corporate UEN Code: 200720719MTDG via your internet banking application. Please specify your Pay2Home Membership Number as your payment reference for faster and smoother processing. - QR Code (Only available in Singapore)
Open one of the following payment applications and scan the payment QR code displayed on the Money Transfer Machine payment screen to proceed with your transaction payment.- DBS PayLah!
- UOB Mighty
- OCBC Pay Anyone
- NETS or NETS Bank Card (Only available in Singapore)
You may make payment for your transaction by NETS over the counter or through Money Transfer Machine (MTM). NETS Bank Card may be used for transactions made via the Pay2Home Mobile App. There is a daily withdrawal limit imposed by the banks for payment through NETS. Please ask your bank if you wish to revise the daily withdrawal limit for your transaction payment. - Pay2Home Wallet (Only available in Singapore)
You can make payment for your transactions using funds stored in your Pay2Home Wallet. For more details on Pay2Home Wallet, please click here. If you have made the payment for your Pay2Home Wallet top-up via bank transfer, PayNow to UEN, NETS Bank Card or cheque, the top-up amount will only be reflected in your Pay2Home Wallet balance after Pay2Home has received and reconciled your payment. - Cash payment over counters at Pay2Home Outlets or Money Transfer Machines.
You may make cash payment for your transaction at any Pay2Home outlets or via our cash enabled Money Transfer Machines. Please refer here for locations. - Cash at 7-Eleven (Only available in Singapore)
You may make cash payment for your transaction at any 7-Eleven outlets, except for outlets at Changi Airport. For this service, the minimum transaction amount is SGD20 and the maximum transaction amount is SGD500. - Cheque
For payment via cheque, please ensure that Pay2Home’s bank account details, the total payable amount and your Customer Reference Number are indicated on the cheque. Please send a copy of the cheque image (front and back) to customerservice@pay2home.com before dropping the cheque at any one of our outlets or in any POSB/DBS cheque deposit box.
Service Channel | Minimum | Maximum | ||
---|---|---|---|---|
SGD | HKD | SGD | HKD | |
Mobile | 5 | 30 | 10,000 | 15,000 |
Money Transfer Machine (MTM) | 5 | 30 | 10,000 | 15,000 |
Online | 5 | 30 | 15,000 | 100,000 |
Counter Service at Pay2Home outlets | 5 | 30 | - | - |
Please take note that payment with NETS facility is subjected to the daily withdrawal limit of your NETS card
If you would like to send above the maximum limit imposed by Pay2Home, please contact the Customer Service Hotline at Singapore (+65 6372 2474), Hong Kong (+852 5803 3492), Mondays to Fridays from 10am to 7pm or email customerservice@pay2home.com
Login to your Pay2Home account via the Pay2Home Mobile application, the Money Transfer Machine, Pay2Home Online or email us. Your money is tracked by Pay2Home in real-time, if you have requested for SMS and email updates, you and/or your beneficiary will be notified on completion of the payment