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Help Centre
Pay2Home Fees and Exchange Rates – What You Pay and How It Compares
Unlike most banks that charge multiple fees, including a service fee and a percentage of the amount sent, Pay2Home applies a single low, flat fee to most of our transfer destinations, regardless of your transaction amount.
For selected destinations (such as Vietnam, Thailand and certain European countries), receiving bank charges may apply depending on local banking arrangements.
For most destinations, there are no in-country receiving bank deductions when you transfer funds with Pay2Home.
However, for selected countries such as Vietnam, Thailand and certain European countries, receiving bank charges may apply depending on the local banking network and payout method.
If you need further clarification, you may contact our Customer Service Team:
Singapore: +65 6372 2474
Hong Kong: +852 5803 3492
Operating hours: Monday to Friday, 10am to 7pm
Email: customerservice@pay2home.com
A bank is a generalist financial provider. They provide account services, loans, mortgages, bank assurance, credit cards and a range of other services. Pay2Home is a licensed remittance specialist. International payments are all we do so we make sure we do them well. That results in lower costs, better exchange rates, more delivery channels and generally faster delivery times than the banks can offer. Being fully licensed with the relevant authorities also provides you with the security of knowing that your transactions and funds are safe with Pay2Home.
Pay2Home’s foreign exchange rates are based on world currency markets, which are updated daily. Pay2Home consistently offers more competitive exchange rates to the local banks. Updated rates are reflected between 10.00am and 4.30pm. Preferential premier rates are available for customers who wish to send sums larger than SGD30,000 or HKD85,000. Please contact the Premier Team at Singapore (+65 6372 2474), Hong Kong (+852 5803 3492), Mondays to Fridays from 10am to 7pm or email premier@pay2home.com